Background Image

FAQs

Discover Frequently Asked Questions fromOur Support

We offer a variety of shipping services, including sea freight, air freight, and land transportation, to ensure your cargo reaches Kenya efficiently and cost-effectively.

Generally, sea freight can take between 30 to 35 days, while air freight takes around 3 to 5 days. For precise delivery estimates, please contact our team.

We provide competitive pricing tailored to your specific shipping requirements. Shipping costs Ksh. 57,000 per CBM for sea freight. For air freight we charge $12.5 per KG for normal goods, and $14 per KG for dangerous goods.

Yes, we offer comprehensive customs clearance services to ensure smooth entry of your goods into Kenya.

Yes, we have the expertise and capabilities to transport a wide range of goods, including hazardous and sensitive materials. Our team adheres to strict safety regulations and protocols to ensure the secure handling and transportation of such goods.

We provide online tracking services that allow you to monitor the status and location of your shipment in real-time. Upon booking your shipment, you will receive tracking information to conveniently track your cargo throughout the journey.

In the event of any delays or issues, our dedicated customer service team will proactively communicate with you and work diligently to resolve the situation promptly. Your satisfaction and the timely delivery of your cargo are our top priorities.

◦ You can request a quote by contacting our team directly via phone, email, or through our website. Simply provide details about your shipment, and we will promptly provide you with a customized quote tailored to your specific requirements.